Terms Of Service

This website is operated by Ateliér Wall Design. Throughout the site, the terms “we”, “us”, and “our” refer to Ateliér Wall Design.

Ateliér Wall Design offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access or use any services.

Any new features or tools added to the store are also subject to these Terms. We reserve the right to update, modify, or replace any part of these Terms by posting updates to our website. Continued use of the website following changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services to you.

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SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or you have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction. Any breach of these Terms will result in immediate termination of your Services.

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SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card details) may be transferred unencrypted and adapted to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our written permission.

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SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We strive to maintain accurate and current information on this site but cannot guarantee that all content is free of errors or omissions. The material provided is for general information and should not be the sole basis for decision-making.

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SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without prior notice.

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SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. These may have limited quantities and are subject to our Return Policy.

We make every effort to display accurate images and colours, but monitor displays may vary.

Lead time for production is 7–10 business days after receipt of payment and artwork approval.

Artwork proofs are provided for approval before printing begins.

We reserve the right to limit quantities, discontinue products, or refuse sales at our discretion.

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SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order placed with us. We may limit or cancel orders under the same account, card, or address.

You agree to provide current, complete, and accurate purchase and account information for all orders.

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SECTION 7 – INSTALLATION SERVICES

Ateliér Wall Design offers nationwide wallpaper supply and works exclusively with trusted third-party installers.

As installations are outsourced, Ateliér will not be present on-site during installation. It is the client’s responsibility to ensure installers receive clear instructions regarding panel placement.

While we work only with reputable, professional installation partners, Ateliér Wall Design cannot be held liable for incorrect placement or on-site installation errors.

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SECTION 8 – OWNERSHIP AND RIGHT OF REMOVAL

All wallpaper supplied and installed by Ateliér Wall Design remains the property of Ateliér Wall Design until full payment for both the wallpaper and any associated services has been received.

In cases of non-payment or partial payment, Ateliér Wall Design reserves the right—upon reasonable notice—to access the premises and remove any wallpaper supplied and/or installed.

By accepting these Terms, the client grants such access and acknowledges that ownership passes only upon full payment.

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SECTION 9 – OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools or link to external websites for convenience. We do not control or endorse these tools or websites and are not responsible for their content or policies.

Use of third-party tools or services is entirely at your own discretion and risk.

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SECTION 10 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on our site may contain typographical errors or omissions related to product details, pricing, or availability. We reserve the right to correct errors or update information without notice, including after an order has been submitted.

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SECTION 11 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Ateliér Wall Design does not guarantee uninterrupted, error-free, or secure service. All products and services are provided “as is” and “as available,” without any warranties, express or implied.

We shall not be liable for any damages arising from use of our products or services, except as required by law.

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SECTION 12 – INDEMNIFICATION

You agree to indemnify and hold harmless Ateliér Wall Design, its owners, affiliates, partners, employees, contractors, and agents from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

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SECTION 13 – GOVERNING LAW

These Terms and any agreements related to our Services shall be governed by and construed in accordance with the laws of South Africa.

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SECTION 14 – CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to:

📧 sales@atelierwalldesign.co.za